Supporting a long-standing e-business for over 20 years

Customer

E-retailer (home furnishings)

Expertise

Management of all furnishing products

Date

Start-up in 2002

LOG'S has been supporting its e-commerce client since 2002 in its development and the evolution of its business model.

 

Customer issues

  • Accompany business growth and implement a global location strategy, by proposing a solution that facilitates the reception of logistics flows and the optimization of the transport plan.
  • Manage the diversity of product types (bulky items, small household appliances, home decoration, etc.).
  • Manage high seasonality (+/- 50%) linked to Black Friday and new collections - Adaptability of floor space and workforce

LOG'S Solutions

  • 1 100,000 m² campus with rail and waterway connections (dry port solution with a capacity of 200 containers)
  • Staff takeover and training
  • Bulk reception, storage (pallets, masses...), shipment of all types of products
  • Quality control (furniture assembly, inspection according to customer specifications)
  • Returns management
  • Rotating inventories validated by the statutory auditor
  • After-sales service

Customer benefits

  • Adaptability and evolution of storage needs according to seasonality and product typologies: human flexibility and evolution of surface areas
  • Support for business growth by proposing logistical solutions (dry port, transport plan, etc.) and IT solutions (simplification of EDI via our warehouse software) to meet business needs.
  • Reduced delivery times: delayed cut-off, adjusted site opening and support in creating a transport plan.

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